LMS Specialist

Project description

Technical support for HCM cloud solutions. Work in an international and dynamic environment. Constant engagement with the vendor and provision of technical analysis of the solution for the business.

Job description

– System support for applications on 2/3 lines of IT support

– Design support and make configuration changes together with other team members for business users and partners

– Management of test cases and their implementation

– Contact with the vendor

Requirements

– Knowledge of the learning industry (or HR)

– Knowledge of LMS class systems, for example, Cornerstone, SAP LSO, SuccessFactors, TT KF, Saba, Moodle, eFront, Blackboard, SumTotal, Oracle iLearning,

– Experience in working with cloud applications (Cloud Solutions)

– ITIL

– Knowledge of Incident Management, Change Management

– Knowledge of ITSM tools (such as HP SM, JIRA, etc.)

– Ability to write manual test scenarios

– Knowledge of HR / Human Capital Management processes

– Very good command of the English language (B2 / C1)

What we offer

– Private Medical Care

– MultiSport card

– Financing professional trainings and certificates